MunchSkill – Terms of Use

Last Modified Date: 2022-10-04

1. Purpose

These Terms of Use are related to MunchSkill and all MunchSkill related services (hereinafter referred to as “Service”) provided by Promenade AI Inc. (hereinafter referred to as the “Company”) through the MunchSkill web page (hereinafter referred to as the “Service Page”). Therefore, it expressly states the rights and obligations, responsibilities, and other necessary matters between the Company and the user.

2. Definition

The definitions of terms used in these Terms of Use are as follows.
1. Service: It refers to the talent recruitment pre-screening solution MunchSkill and related services, including skillset assessment management, candidate management, interview management, etc., provided by the Company through the service page.
2. User: It refers to a company or business member who accesses the service page and agrees to the use contract with the Company in accordance with these Terms of Use and uses the service provided by the Company.
3. Free plan: It means the service provided by the Company so that users can experience the Subscription plan free of charge for a designated time.
4. Subscription plan: Among the services provided by the Company, it refers to the Company’s services that users can use after paying for the subscription plan set by the Company.
5. Paying User: It refers to a user who uses the service by paying the Company service.
6. Candidates, etc.: A person who uses the service page provided by the Company after receiving an e-mail invitation or link sent by a user in relation to the recruitment process, etc.
7. Content: It means data or information expressed in sign, text, graphic, color, voice, sound, image, video, etc. (including compounds thereof)
Definitions of terms used in these Terms of Use shall be governed by the relevant laws and regulations, except for those set forth in Paragraph 1, and those not provided for in the relevant laws shall be governed by general commercial practices.

3. Clarification and Revision of Terms of Use

The Company notifies users of the contents of these Terms of Use, name, corporate registration number, contact information, etc., on the initial page of the service or in other ways so that users can easily find out the contents.
The Company may amend these Terms of Use to the extent that such amendment does not violate relevant laws such as 「Regulation of Standardized Contracts Act」, 「Telecommunication Framework Act」, 「Telecommunication Business Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」, and 「Personal Information Protection Act」.
When the Company revises the Terms of Use, the date of application and the reason for the revision shall be specified and the current Terms of Use will be notified 7 days prior to the effective date of the revised terms to the day before the effective date. However, in the case of a change that adversely affects or significantly affects the rights and obligations of the user, it will be notified 30 days prior to the effective date and will be individually notified to the e-mail address entered by the user when creating an account.
The user has the right to reject the revised terms. However, although the Company clearly and separately notifies that the user is deemed to have agreed to the changed terms as of the date of application/enforcement if the user does not express his/her intention to refuse by the date of application/enforcement of the revised terms announced by the Company in accordance with paragraph 3, when the user does not expressly refuse to change the terms and uses the service after the application/enforcement date of the revised terms, the user is deemed to have agreed to the changed terms. Users who have expressed their intention to reject the revised/changed terms may choose to terminate the contract or withdraw as the user.
The Company may implement various notices or notifications to users by using the means that the user agrees to receive among the e-mail and mobile phone text messages registered when the user created an account. However, if it is necessary to notify the user of information about the use of the service, it may be implemented by means other than the agreed upon reception.

4. Interpretation of Terms

If the Company determines necessary, the individual contract takes precedence when the user concludes an individual contract with the Company to use the service.
Any matter not stipulated in these Terms of Use shall be interpreted in accordance with relevant laws such as 「Regulation of Standardized Contracts Act」, 「Telecommunication Framework Act」, 「Telecommunication Business Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」, 「Personal Information Protection Act」, etc.

5. Establishment of Use Contract

In the service use contract between the Company and the user (hereinafter referred to as the “use contract”), if the person who wants to use the service (hereinafter referred to as the “subscription applicant”) enters the information necessary for user registration, and reads and clicks the “Agree” or “Confirm” button for this, it is considered an application for service use.
In principle, the Company approves the use of the service in response to the creation of an account. However, the Company may not approve the application for each of the following subparagraphs or terminate the use contract afterwards.
1. If the subscription applicant has previously lost his or her user qualifications under these Terms and Conditions
2. When information about the applicant, such as name, contact information, company name, is entered differently or falsely
3. A child under the age of 15
4. In case approval cannot be made due to reasons attributable to the applicant, or if the application is made in violation of the user’s obligations stipulated in these Terms of Use
5. In the event that the applicant is or has been restricted from using pursuant to Article 14 of these Terms of Use due to reasons that are prohibited under Article 21, Paragraph 1 of these Terms of Use or other reasons that violate these Terms of Use or laws
6. When the applicant subscribes to this service for the purpose or intention to conduct an act prohibited under Article 22 Paragraph 1 of these Terms of Use
7. In case equivalent to the above acts based on the relevant circumstances and/or situation
The Company may withhold approval if there is no room for service-related facilities, technical difficulties, or other reasons attributable to the Company that make it difficult to accept use.
If the Company does not accept or withholds the user application of creating an account in accordance with paragraphs 2 and 3, the Company, in principle, will notify the fact to the email address entered when creating an account along with the relevant reason. However, the Company may omit such notification if the act of notifying the fact of refusal or reservation of such acceptance violates laws or has a significant negative effect on the provision of this service by the Company.
The time of establishment of the contract of use shall be the time when the Company indicates the completion of the account creation in the application process. The Company may differentiate the use of users by subdividing the service functions provided by classifying them by grade according to the Company policy and the subscription plan being used.
In principle, these terms apply from the date the user agrees to these terms until the user withdraws. However, some provisions of these terms may remain valid even after the user withdraws.
The Company may require separate consent to a separate operation policy for specific services among the services provided by the Company. In this case, the user can check the separate operation policy and freely agree to it in the process of using the service, and can use the individual service within the agreed range.

6. Submission of Supporting Materials

The Company may request the user to submit documents for verification, such as corporate registration certificate and employment certificate, and the user must submit it upon request from the Company.
When a user wants to form a team member who will be in charge of recruitment while using the service under Article 11, Paragraph 2, the Company may request the submission of additional supporting materials, such as a letter of employment. For those who have submitted required materials have access to solutions provided by the Company.
The Company immediately deletes the data once the purpose of requesting the evidence stipulated in Paragraph 1 is achieved.

7. Protection and Management of Personal Information

The Company must do its best to protect users’ personal information, including account information, as stipulated by relevant laws such as the 「Personal Information Protection Act」. The protection and use of users’ personal information follows the Privacy Policy separately notified by the Company. However, the Company’s Privacy Policy does not apply to linked sites other than the official service pages provided by the Company.
In the event that multiple accounts are created within a specific company or business operator pursuant to Article 6 Paragraph 2, the company, etc. shall designate a representative user, and the representative user shall manage and supervise the access rights of the affiliated users, etc. If there is a change in access rights due to personnel transfer or retirement of the representative user or user belonging to it, user must act promptly.
The Company is not responsible for any information, including account information of users and candidates, etc., exposed due to reasons attributable to the user, unless there is intentional or serious negligence on the part of the Company. The same applies if the user does not take the measures in Paragraph 2.
The Company operates a customer help center to respond to requests for viewing, correction/deletion, and suspension of processing of personal information of candidates including users.
- Customer Center: help@munchskill.com

8. Outsourcing of Personal Information

The Company, as an outsourced processor of personal information of candidates collected by users, processes personal information only for the following purposes and scope.
1. Inviting candidates to the assessment
2. Assessment management and dashboard for users
3. Candidate’s assessment management
4. Inquiry and management function by candidate assessment group
5. Candidate’s access tracking (IP address) function
6. Anti-cheat function for candidates when taking an assessment
7. Inviting candidates to the assessment via e-mail
8. Support receiving emails from candidates
The Company performs the personal information processing tasks mentioned in Paragraph 1 until the contract concluded in accordance with these terms is terminated.
The Company cannot provide or sub-outsource the personal information to the third party entrusted by the user, except when there is a prior written consent of the user.
The Company takes necessary administrative and technical measures to secure the safety of personal information in accordance with relevant laws, such as the 「Personal Information Protection Act」, 「Standards for Measures to Secure Personal Information Safety」, and 「Standards for Technical and Administrative Protection Measures for Personal Information」.
The user may supervise the Company in each of the following subparagraphs, and the Company will comply with this unless there is a special reason.
1. Processing status of personal information
2. Approach or access status of personal information
3. Person whose personal information is subject to approach or access
4. Compliance with the prohibition of non-purpose use, provision, and sub-outsourcing
5. Availability of measures to ensure safety, such as encryption, are implemented
6. Other matters necessary for the protection of personal information
The user may request the Company to make corrections by checking the actual conditions of each subparagraph of paragraph 5, and the Company must do so unless there is a special reason.
Users may educate the Company once a year to prevent loss, theft, leakage, alteration, or damage of personal information of data subjects due to outsourcing of processing personal information, and the Company must comply. If the Company conducts its own education in correlation of personal information protection, the Company may substitute for providing the Company with educational materials and matters related to implementation. The time and method of training are negotiable between the Company and the user.
When the outsourcing period is over, the Company destroys personal information without delay unless there is a special reason and obtains confirmation from the user.
If the Company, its executives and employees, or other trustees of the Company violates the obligations under the contract in performing the tasks outsourced or sub-outsourced by the contract, or the contract is terminated due to reasons attributable to the Company or its executives and/or employees and as a result, damage has occurred to the data subject or other third party, the Company compensates for it. In this regard, if the user indemnifies all or part of the damage caused to the data subject or a third party, the user may claim its corresponding compensation to the Company. However, the Company is not responsible for any accidents caused intentionally or negligently by the user or the user’s executives and employees, such as insufficient management of access rights related to personal information processing during the user’s use of the service.

9. Accounts

The user uses the work e-mail address as the account ID for the smooth use of the service, the user’s information protection, and the service use guide. However, the Company may reject or restrict the use of the user’s account if it is anti-social, harms public morals, or there is a risk of being mistaken by a service operator.
The Company performs all or relevant user management tasks include, whether the user can use the service through the account information.
User is obligated to manage and handle well with their information entered on their account. The user is responsible for any damage caused by the user’s negligence in managing his or her account information or consenting to the use of a third party.
The user can freely set a password within the range that meets the standards set by the Company, and the password can be changed at any time if the user wants to.
User is responsible for protecting and managing passwords used for service use. However, the Company may advise users to change their password regularly or irregularly for security reasons.

10. Notification

If the Company notifies the user, unless otherwise provided in these terms and conditions, it can be done with the e-mail address used by the user for the account.
In the case of notification to all users, the Company may replace the notification in Paragraph 1 by posting it on the Company’s service page or other notice page for more than 7 days. However, in the case of notice of content that adversely affects or significantly affects the rights and obligations of the user, it will be individually notified 30 days prior to the date of application and in accordance with Paragraph 1.

11. Provision and Termination of the Service

Users may use the services provided by the Company in accordance with the rules set by the Company, such as these Terms and Conditions and operating policies.
The Company provides the following services from the time the user approves the user registration, and in principle, 24 hours a day, 365 days a year.
1. MunchSkill service as a solution to support users’ recruitment pre-screening
  - Creation and management of new evaluation groups
  - Send assessment question sets to candidates
  - Manage assessment question sets
  - Candidate management (including the ability to send applicants and interview schedule invitations)
  - Test management
  - Ability to send email from MunchSkill server to our form
  - Features included in other MunchSkill solutions
2. All related services such as contents and functions incidental to the MunchSkill service
The Company may temporarily suspend the provision of services if there are significant operational reasons such as maintenance, inspection, replacement, or breakdown of information and communication facilities such as servers. In this case, the Company notifies the user in the manner stipulated in these terms before the provision of the service is stopped. However, if there is an unavoidable reason that the Company cannot notify in advance, it can be notified afterwards.
The Company may conduct regular inspections if necessary for the provision of services, and the period of regular inspections follows the notice on the service page.

12. Changes

The Company holds the right, at our sole discretion, to make, modify, maintenance and/or replace the services provided to the user.
The Company may change, modify, add, or abolish all or part of the services it provides at any time, if necessary for the operation or technology of the service, such as new service contents and various bug patches.
The Company shall notify on the service page when the contents of the service are changed. However, if the change in service content adversely affects the rights and obligations of the user or has a significant effect on the user’s rights and obligations, the content will be notified on the service page 30 days prior to the implementation date and notified individually by e-mail.
Except for certain events set by the Company, if the user exceeds the service set by the Company while using the free plan, it is possible to check availability of converting to the paid subscription plan prescribed by the Company thus can convert to the paid subscription plan with the user’s prior consent.
Various promotional events, such as free commissions, provided by the Company are provided at the Company’s sole discretion and judgment, and the Company may partially or completely disregard the promotion according to the Company’s policy or operational necessity, or urgent circumstances of the Company. It can be modified, suspended, or changed at any time, and there is no separate compensation for users unless there is a special provision in the relevant laws and regulations. In the event that a user uses the Company’s promotional event unfairly and repeatedly or abuses it for other intentions, purposes and methods, the Company will not provide the promotional event or discontinue the provision at any time after notifying in advance in the manner stipulated in Article 10. However, if there is an unavoidable reason that the Company cannot notify in advance, it can be notified afterwards.
The Company may restrict or suspend all or part of the service in the following cases:
1. In case of force majeure, such as war, incident, natural disaster, or national emergency
2. In case of disruption to normal service use due to power outage, equipment failure, or excessive usage
3. In unavoidable cases due to construction, such as repair of service facilities
4. When the service cannot be provided due to other circumstances of the Company
The Company is not responsible for any problems arising from the change or suspension of the service, except when the cause of the change or suspension of the service is the intention or negligence of the Company.

13. Ownership of Intellectual Property

The copyright and intellectual property rights for the service and contents produced by the Company within the service belong to the Company.
The user grants the Company a royalty free, perpetual license to use the posts and contents for similar purposes, such as analysis, research, etc., for posts and contents such as custom questions and job position definitions written by users in the service.
If a user’s post contains content that violates related laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Copyright Act, the right holder may request suspension or deletion of the post in accordance with the procedures stipulated by the relevant laws, and the Company may take action in accordance with applicable laws.
In the event of a dispute between the Company and a third party in relation to the postings posted by the user, the user must completely exempt the Company at his/her own responsibility and expense. If the Company sustains damages and/or incurs expenses due to a dispute between the Company and a third party, the user must compensate the Company for any damages and/or expenses. However, this does not apply to the part where the Company’s intention or gross negligence is involved.
Users may not use the information such as test results, videos, uploaded files, etc. If the rights of candidates, etc. are infringed by an act that violates this, the user bears all responsibility for it.
Users shall not use contents produced by the Company or information obtained through other services for purposes other than the recruitment and the evaluation of recruitment candidates, etc. without the company’s prior written consent, and shall not allow a third party to use it or shall not disclose or leak it to a third party.
The obligations of the preceding paragraph shall survive the termination of use contract.
If users violate the obligations of Paragraph 6 of this Article and as a result, damage has occurred to the Company, the user shall compensate for it and may be liable for other legal responsibilities.

14. Service restriction

If a user violates the obligations of Article 5 Paragraph 2, Article 9 Paragraph 1 or Article 21 of these Terms of Use or interferes with the normal operation of other services, the Company will notify to the users to suspend or correct such actions for a reasonable period of time for the user, and in the event that such actions are not corrected, the user may temporarily or permanently block or suspend the use of this service and terminate the contract.
In the event that the Company blocks, suspends, or terminates the contract of the user in accordance with this Article, the Company shall notify in advance in the manner specified in Article 10. However, if such notification violates laws and regulations or has a significant negative effect on the Company’s provision of this service, or if there is an unavoidable reason for which the Company cannot notify in advance, such notification may be omitted or notified afterwards.
In the event of permanent blocking, suspension, or termination of the contract due to the user’s fault in accordance with this Article, all benefits provided to the user in relation to this service will be extinguished to the maximum extent permitted by law. There is no separate compensation.
If the Company blocks, suspends, or terminates the contract in accordance with this Article, the user may submit an opinion or objection in writing through the email address mentioned below within [7] days. If the Company has already notified the basis and reason for the action in accordance with Paragraph 2, the user must submit reasonable explanatory materials to the customer center along with the rationale for the reason and the reason for the Company’s action. The Company may request the user to submit related information and materials to the extent reasonably necessary for the purpose of judging such objection.
- Submission of objection: help@munchskill.com
If the user’s objection pursuant to Paragraph 4 is deemed justifiable, the Company may allow and permit the user to resume using the service at its sole discretion.

15. Cancellation and Termination of Contract by User

A user may request to withdraw from the Company at any time, and the request for withdrawal can be made in writing to help@munchskill.com.
If a user who has subscribed for a subscription plan requests for a withdrawal of account, the remaining subscription fee is returned after deducting 10% of the fee for the remaining service contract period (the number of days remaining in the month) that has already been paid, and the application for withdrawal is processed. However, this does not apply when the user requests immediate withdrawal.
1. In the case that there is a history of using subscribed plan or that the user uses subscription without payment, such as receiving paid services as a gift or acquiring them for free through promotions, etc.: the application for withdrawal will be processed when the remaining service contract period (the number of days remaining in the month) ends, and the user can use subscription plan for the remaining service contract period and no refund will occur.
2. In the case that the user applies for withdrawal or refund under Article 18 Paragraph 3 together: the application for withdrawal will be processed immediately after the Company takes the measures in Article 18 Paragraph 3.
3. In other cases: the remaining subscription fee is returned after deducting 10% of the fee for the remaining service contract period (the number of days remaining in the month) that has already been paid, and the application for withdrawal is processed.
All of user’s information will be deleted immediately after withdrawal and cannot be recovered, except when it is necessary to retain user information in accordance with the relevant laws and regulations or to prevent re-registration, and the Company’s Privacy Policy.

16. Subscription fee

When the Company approves the user’s submission for subscription plan (in the case of some services, the paid service starts on the designated date notified in advance after receiving the submission for use), the subscription plan commences on the date (hereinafter referred to as the “subscription date”), and in the event that the subscription plan cannot be started due to other circumstances, such as the Company’s technical reasons, the Company will notify in advance to the user in accordance with the method of Article 10.
When a user applies for the subscription plan, the Company notifies the user with the content of application for use. The user who has received the notice from the Company must request correction to the Company if there is any discrepancy in expression of intention, and the Company must handle it according to the user’s request. However, if the payment has already been made, the provisions regarding withdrawal of subscription, etc. of these terms shall apply.
The Company notifies by posting on the service page the contents of the service plan, such as price policy and detailed description of its function.
The Company, if necessary for the operation or technology of the service, may modify the subscription fee for the subscriptions. The Company shall individually notify user by e-mail with reasonable prior notice of 30 days before such modifications become effective, specifying the changed subscription fee and the application date of the change.
Any subscription fee changes in accordance with Paragraph 4 shall become effective at the application date of the change. However, it does not affect the amount that was subscribed for in advance, such as the subscription plan subscribed right before the application date of change in subscription fee.
If there is a separate agreement between the Company and the user regarding the fee for using subscription plan, the agreement takes precedence over these Terms of Use.

17. Payment method

The user can use following payment method:

Credit card
Bank transfer

18. Withdraw, Refund, Suspension of Subscription

Users may request the Company to cancel (withdraw) payment for the subscription they are using within 7 days after the subscription date. However, if there is a history of using subscribed plan after the subscription date, the right to withdraw subscription may be restricted.
Withdrawal can be done by the user through our customer support page or customer support email: help@munchskill.com, and the Company will reply to the user without delay after receiving the user’s expression of intention.
If the user wishes to withdraw or refund in accordance with the main body of Paragraph 1 or the following subparagraphs, the Company confirms withdrawal, and informs relevant handler for such suspension or cancel payment without delay, and refunds will be made in accordance with the same payment method paid by the user.
1. If the service is unavailable due to the Company’s network or system failure
2. When it is difficult to use subscription due to reasons attributable to the Company
In accordance with the 「Contents User Protection Guidelines」 enacted in accordance with Article 28 of the 「Content Industry Promotion Act」, the Company may refund by deducting incidental expenses and fees that the Company has borne or will bear.
For subscription plans used by users without payment, such as receiving paid services as a gift or acquiring them for free through promotions, etc., the Company is not obliged to refund the subscription fee to the user.
In the event that the user violates the user’s obligations stipulated in these terms, the Company may cancel or terminate the contract of use, restrict the use of the service, or claim compensation for damages. The user can raise an objection in accordance with the procedures established by the Company. If the Company confirms that the objection is justified, it may resume the use of the service, etc., and if the user proves that there was no intention or negligence of the user, the Company extends the period of use by the period of suspension of the service.
In the case of a subscription that is being paid monthly according to the plan, if the user fails to pay the subscription fee, the right to use of the service may be automatically canceled on the day of overdue payment. In addition, users who wish to maintain subscription must take measures in advance to prevent arrears of usage fees or delinquency in payment methods. In the event that the user violates the user’s obligations set forth in these Terms and the use contract has been terminated, the Company refunds the service fee in accordance with Article 15 Paragraph 2 Subparagraph 3.

19. Adjustment of Errors in Subscription Fee

In the event of an error related to the subscription fee, the Company will take the following actions at the request of the user or prior notice of the Company:
1. The Company may refund the overpaid fee. However, if the user agrees, the Company may charge by deducting the amount from the next month’s bill.
2. If the user who should be refunded has a late payment, it will be returned after deducting it from the refundable fee.
3. The Company may make a combined claim in the following month for the under-charged amount.
The Company may refuse to refund if the user claims overpayment and requests a refund, if it proves that the paid service fee has been reasonably charged.

20. Obligation of the Company

The Company neither engages in acts prohibited mentioned in these Terms and related laws and regulations, nor does it violate public morals, and it strives to provide continuous and stable services.
The Company must have a security system to protect all personal information, including credit information, so that users can safely use the service, and disclose and comply with the Privacy Policy.
If the opinions or complaints raised by users are objectively recognized as justifiable, the Company must promptly handle them within a reasonable period of time. However, if the processing takes longer than expected, then the user will be informed of the reason for the delay through the e-mail and deliver the progress of processing and its results accordingly.
The Company must provide transparent service to users relating to contracts of use, change and termination of contracts, etc.

21. Obligation of the User

The user shall not use the service provided by the Company for any purpose other than the intended use or perform any of the following acts:
1. When registering information with the Company for the purpose of creating an account or changing information, the act of entering false information other than the Company’s information and the person in charge’s own personal information
2. Submitting false information or forged material when requested to submit evidence as mentioned in Article 6 of these Terms
3. Acts of using information acquired through the use of this service for purposes other than the purpose of hiring
4. Repeatedly paying and canceling subscription three or more times without justifiable reasons
5. Acts of pretending to be another person or falsely stating a relationship with another person
6. Theft or other illegal use of another user’s name or information, other user’s account and password, etc. for the purpose of subscription, use, payment, etc.
7. Using the service by exploiting bugs known or unknown to the Company
8. Acts that infringe or damage the reputation or rights of the Company and third parties, interfere with the business of the Company or third parties, including this service, or inflict damage to the Company and third parties
9. Infringing the Company’s intellectual property rights, third party’s intellectual property rights, portrait rights, etc., or collecting, storing, distributing, or posting other users’ personal information without the Company’s approval
10. Acts of harming a third party by deceiving a third party to gain profit or by using the service provided by the Company in an unsoundness way
11. Change the site, add or insert other programs to the site, hacking server, reverse engineer, leak or change the source code, build a separate server, or arbitrarily change a part of the website without being granted special rights by the Company or impersonating the Company by stealing
12. Acts of registering documents or sending e-mails by impersonating or impersonating an employee or operator of the Company, or stealing the name of another person
13. Acts of using the service for profit, sales, advertising, political activities, illegal election campaigns, etc. without the consent of the Company
14. Transmitting certain contents, such as advertising information, against the will of candidate, etc. who have acquired personal information through the Company’s services
15. Acts that interfere with the operation of this service by illegal, malicious programs, hacking, or similar methods
16. Accessing and using this service in excess of the authority granted to the user by the Company
17. Subscribing to, using or accessing the service for the purpose of developing or launching a service identical to, similar to, or related to the service
18. Acts substantially the same as or equivalent to the above when considering the specific intention, purpose, and contents comprehensively and reasonably
19. Other illegal acts and acts that violate laws and regulations
Users are obliged to check and comply with notices on the Company website and modifications made to the Terms of Use, and must not engage in any other acts that interfere with the Company’s business.
The user is responsible for managing the user’s account, and a third party must not use it.
The Company may set specific types of actions that fall under paragraphs 1 and 2 and any of the following in the operation policy, and users are obliged to comply with them.
1. Restrictions on user’s account name and password
2. Matters deemed necessary for the operation of the Company within the scope that does not infringe on the essential rights of other users using the service

22. Compensation

If the user inflicts damage to the Company or a third party due to an act in violation of the provisions of these terms, or causes damage to the Company or a third party due to a cause attributable to the user, the user will compensate for the damage.
If the Company receives various objections such as a claim for damages or a lawsuit from a third party other than the user due to an illegal act performed by a user in using the service or an act in violation of these terms, unless there is no intention or gross negligence of the Company, the user shall indemnify the Company at his/her own responsibility and expense, and if the Company fails to indemnify, the user is responsible for compensating for all damages incurred by the Company.

23. Limitation of Liability

The Company is exempted from responsibility for provision of service if it is unable to provide the service due to force majeure, such as natural disasters or national policies.
The Company is exempted from liability in the event that a damage has occurred to the use due to the Company’s suspension of services or the user’s failure to use the service due to reasons attributable to the user, or due to suspension of service or failure to provide normal service by the key telecommunication service provider, unless there is intentional or gross negligence on the part of the Company.
The Company is not responsible for the contents of the information, data, facts, reliability, accuracy, etc. posted by users in relation to the service, unless there is intentional or serious negligence on the part of the Company.
The Company is exempted from liability unless there is intentional or gross negligence on the part of the Company in the case of transactions between users or between users and third parties, such as candidates, etc., through the service.
The Company does not guarantee the accuracy and genuineness of the information of candidates to the user, and the user must directly check the accuracy and genuineness of the information received from the candidates. The Company does not bear any responsibility to the user in relation to the accuracy and genuineness of the candidate’s information unless there is intentional or gross negligence on the part of the Company.
The Company is not liable within the scope permitted by law, unless there is intentional or gross negligence on the part of the Company for the blocking and suspension of the use of this service and the termination of the contract made in accordance with Article 14 for reasons attributable to the user.

24. Governing law

Lawsuits filed between the Company and users shall be governed by the laws of the Republic of Korea.
The Company and the user shall make all necessary efforts to amicably resolve disputes that arise in relation to the service.
For litigation related to disputes between the Company and users, the competent court under the Civil Procedure Act shall be the exclusive jurisdiction.

These Terms will be effective immediately as of 2022-10-04.